Terms of Service

Last Updated: September 30, 2026

1. Acceptance of Terms

By accessing or using the FlexDrive Connect platform ("Service"), operated by FlexDrive Transport & Logistics LLC ("FlexDrive," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

2. Description of Service

FlexDrive Connect is a technology platform that connects individuals and businesses seeking logistics services ("Clients") with independent transportation providers ("Contractors"). We also provide a marketplace for users to buy and sell goods. FlexDrive does not directly perform transportation or moving services and is not a carrier. Our role is to facilitate these connections through our platform.

3. User Accounts

You must register for an account to access most features of the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account.

  • Clients: You are responsible for providing accurate job details, ensuring safe access for Contractors, and making timely payments.
  • Contractors: You acknowledge that you are an independent business, not an employee of FlexDrive. You are responsible for maintaining your own vehicle, insurance, and all necessary licenses and permits required to perform your services.

4. Payments, Fees, and Cancellations

  • Service Jobs: Clients are required to pay a deposit to book a job. This deposit is non-refundable. The final balance is due to the Contractor upon completion of the service. All quotes are estimates; the final price may be adjusted by the Contractor based on the actual scope of work.
  • Marketplace: All sales on the Marketplace are subject to fees, which will be disclosed at the time of listing. Payments are processed through our third-party payment processor.
  • Contractor Payouts: Payouts to Contractors for completed jobs and marketplace sales are subject to processing times and dispatch fees as outlined in the Independent Contractor Agreement.

5. User Conduct and Content

You are solely responsible for your conduct and any data, text, information, usernames, graphics, images, photos, profiles, audio and video clips, links ("Content") that you submit, post, and display on the Service.

You must not post Content that is illegal, offensive, or violates our Prohibited Items Policy found in the Marketplace Seller Agreement. We reserve the right to remove any Content and suspend or terminate accounts that violate these Terms.

6. Independent Contractor Status

Nothing in these Terms creates an employment, partnership, or agency relationship between FlexDrive and any Contractor. Contractors are independent businesses who use the platform to find opportunities. They control the manner and means by which they perform their services.

7. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. FLEXDRIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

FLEXDRIVE IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR GOODWILL, ARISING OUT OF YOUR USE OF THE SERVICE OR ANY TRANSACTION BETWEEN USERS.

FLEXDRIVE'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT OF FEES, IF ANY, PAID BY YOU TO FLEXDRIVE FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless FlexDrive and its officers, directors, employees, and agents from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your use of the Service, your breach of these Terms, or your violation of any law or the rights of a third party.

9. Insurance and Liability

Contractor Insurance: All Contractors are required to maintain valid auto liability insurance, general liability insurance, and cargo insurance (where applicable) as specified in the Independent Contractor Agreement. FlexDrive is not responsible for any damages, losses, or injuries arising from a Contractor's failure to maintain adequate insurance coverage.

Client Responsibility: Clients acknowledge that FlexDrive acts solely as a technology platform connecting Clients with independent Contractors. FlexDrive is not a moving company, carrier, or logistics provider. All liability for the performance of services rests with the Contractor performing the service.

Damage Claims: Any claims for damaged, lost, or stolen items must be filed directly with the Contractor and/or their insurance provider. FlexDrive may assist in facilitating communication but is not liable for any damages. Standard valuation coverage follows the Contractor's policy unless higher coverage was pre-arranged in writing.

10. Real Estate Services Disclaimer

FlexDrive, through its Summit Realty & Investments division, may provide real estate listing services, FSBO tools, and investor programs. These services are informational and transactional in nature.

Not Legal or Financial Advice: FlexDrive does not provide legal, tax, or financial advice. Users should consult with licensed professionals before making real estate or investment decisions.

Investor Program: Participation in the Investor Program is subject to separate terms. Subscription fees, success fees, and listing limits are disclosed at the time of enrollment. FlexDrive does not guarantee any investment returns or property sale outcomes.

FSBO Listings: Users listing properties For Sale By Owner (FSBO) are solely responsible for the accuracy of their listings, compliance with local real estate laws, and all aspects of the sale transaction.

11. Vehicle Rental Services

FlexDrive facilitates peer-to-peer vehicle rentals between vehicle owners and renters. FlexDrive is not a rental car company.

Owner Responsibility: Vehicle owners are responsible for ensuring their vehicles are properly insured, registered, and roadworthy. Owners must verify that their insurance policy permits rental use.

Renter Responsibility: Renters agree to use vehicles in accordance with all applicable laws, return vehicles in the same condition as received, and report any damage immediately. Renters may be held financially responsible for damages, traffic violations, and other costs incurred during the rental period.

Platform Role: FlexDrive facilitates the rental transaction and may provide optional insurance facilitation services. FlexDrive is not liable for accidents, damages, or disputes between owners and renters.

12. Background Check and Verification

Contractors are subject to background checks and motor vehicle record (MVR) checks as part of the onboarding process. By applying as a Contractor, you authorize FlexDrive to conduct these checks.

FlexDrive reserves the right to reject, suspend, or terminate any Contractor based on the results of these checks or for any other reason at our sole discretion.

13. Dispute Resolution and Arbitration

Informal Resolution: Before filing any formal claim, you agree to first contact FlexDrive to attempt to resolve the dispute informally.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Port Saint Lucie, Florida.

Class Action Waiver: You agree to resolve disputes with FlexDrive on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Refund and Cancellation Policy

Deposits: All deposits paid for booking services are non-refundable unless the job is cancelled by the Contractor or FlexDrive.

Client Cancellations: Clients may cancel jobs in accordance with the cancellation policy displayed at the time of booking. Late cancellations may result in forfeiture of the deposit.

Contractor Activation Fees: Contractor activation and onboarding fees are non-refundable once the background check process has been initiated.

Subscription Fees: Subscription fees for premium services, mentorship programs, and investor programs are non-refundable. Cancellations will take effect at the end of the current billing cycle.

15. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law principles. Any legal action must be brought in the state or federal courts located in St. Lucie County, Florida.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and FlexDrive regarding the Service and supersede all prior agreements and understandings.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

19. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: FlexDrive@usa.com
  • Address: 9126 S. US Highway 1 #1044, Port Saint Lucie, FL 34953
  • Support: Support Page